This Refund Policy outlines the conditions under which refunds may be requested and processed. Please review this policy carefully before making a purchase.

1. Eligibility for Refunds

Refunds may be granted under the following circumstances:

• Defective or Damaged Products: If a product is delivered defective or damaged, you may be eligible for a refund or replacement, provided you notify us within 7 days of receipt.
• Non-Delivery: If your order is not delivered within the specified timeframe, you may request a refund.
• Service Issues: For services, refunds may be issued if we fail to deliver the agreed-upon service as described, subject to our discretion.
• 30-Day Money-Back Guarantee: Certain products or services may come with a 30-day money-back guarantee, as specified at the time of purchase.

2. Non-Refundable Items

The following are generally not eligible for refunds:

• Digital products or services that have been accessed, downloaded, or used.
• Customized or personalized products, unless defective.
• Products or services purchased outside the refund period specified at the time of purchase.

3. Refund Process

To request a refund, please follow these steps:

• Contact our support team at refunds@yourcompany.com with your order details, including order number and reason for the refund request.
• Provide any necessary documentation, such as proof of purchase or photos of defective items.
• Allow up to 7 business days for us to review your request. We will notify you of the approval or denial of your refund.
• If approved, refunds will be processed to the original payment method within 10 business days.

4. Returns for Physical Products

For physical products, you may be required to return the item to us before a refund is issued. Return shipping costs may be borne by the customer unless the product is defective or the return is due to our error. Please contact us for return instructions.

5. Cancellations

Orders may be canceled before they are processed or shipped. To cancel an order, contact us immediately at refunds@yourcompany.com. Once an order has been processed or shipped, it is subject to our standard refund policy.

6. Changes to This Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Please check back periodically for updates.